Reviews (4,769)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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It is very nice. I like it very much. It helps me solve many problems, so I recommend you use this app
Great App. Harsh from support was excellent at assisting. This app is a must have to make the post-purchase experience smooth. It's also great for automatically dealing with failed delivery attempts, correcting customers incorrect shipping address/contact details and delivery mishaps. A good example is the carrier delivers to the wrong person. Customer is unaware, you are unaware because all you see is delivery collected. Customer waits for 2 weeks maybe even more before contacting you and informs you that their parcel has not arrived. This is a difficult situation where the courier is at fault but now there's massive friction between you and the customer. With Aftership, you can solve this effortlessly. As soon as the package is delivered you can automatically send an email the customer to thank them and to contact you urgently if they did not receive anything.
The best delivery tracking application. The customer service is friendly, fast, patient and attentive, I highly recommend it !
Such a great app. So easy to use and keep track off orders, even on the go with their mobile app. Highly recommend.
Great app. Top-notch support! Must have for your store. You get great value with the order tracking. Let's your customers track orders with multiple carriers.
Aftership helped us to optimise our customer's post-purchase experience. In result we have happier customers and more returning buyers :)
Good for new one use, and the setting is very easy. Simple operation, customer service is also very patient
Great app with lots of customizations - I'm very impressed! Also, quick help from the support team! Love this app so far - no complaints!
This app is in early stages for us but was easy to configure, and on initial experience seems good. Good support too via chat so happy so far.
I ship so much its hard to make sure everything gets delivered successfully. With Aftership all deliveries are in one place and I can get a great idea of what If any products i missed shipping. GREAT app LOVE it!