Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

October 21, 2021

Amazing app and excellent customer service within a minutes. Thanks Neha for you fast and reliable response

Aussiebuy
Australia
Almost 2 years using the app
Edited November 22, 2022

Great app. The support service works quickly and efficiently. Help to resolve any issues that arise.

Family Shopolf
United States
Almost 2 years using the app
March 7, 2017

Great App. I love the Aftership apps - easy to use and very powerful.

Z Coil
United States
Almost 2 years using the app
Edited December 21, 2021

Pour le moment rien à dire ! Le support technique est très réactif. La plateforme à l'air assez intuitive, à voir par la suite, sinon top.

Sylvidra
France
Almost 2 years using the app
May 18, 2017

I love that I could send my customer a branded shipping tracking page instead of a generic post office one. Also, loving the dashboard where I can monitor all my shipments' status at one glance.

Thatblackcat
Malaysia
Almost 2 years using the app
February 28, 2017

Great tracking system with easy config and personalized tracking page !
Plus the support is super friendly and answers any question shortly.
I'd recommend AfterShip to any e-commerce website.

D Day Box
France
Almost 2 years using the app
April 13, 2022

Great but expensive, good support staff though. This text is here because shopify make me put 100 ch

The Car Mats
United Kingdom
Almost 2 years using the app
August 11, 2014

Really useful app to improve/automate your CS for a really cheap price. Support very fast to reply. I recommend!

Canebe
France
Almost 2 years using the app
May 4, 2017

awesome. the app helped solve a Mail Innovations tracking issue.

Sleeping Baby 2
United States
Almost 2 years using the app
November 23, 2021

This app is so effective, with tracking orders and allowing your customers to have a software that keeps them updated.

The Lecal
United States
Almost 2 years using the app