Reviews (4,769)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 28, 2021

very good support. very responsive and helpful in replying all my queries. I am still using the free version.

Wheel Co
Australia
About 2 years using the app
January 20, 2017

Brilliant App. Well build, looks fantastic, works and above all my customers love it. We us it at www.thedronehut.co.uk

Thedronehut
United Kingdom
About 2 years using the app
March 4, 2017

Excellent app, seamlessly integrates and has an awesome interface!

Good Boy Co
United States
About 2 years using the app
January 5, 2022

The app is easy and nice to use. I had a small problem at some point and the customer support is very helping and kind. Recommended.

Rey's Dragon
Israel
About 2 years using the app
April 4, 2014

easy to install. no headache. thanks :)

Welcome to The ToteBag Factory
United States
About 2 years using the app
May 20, 2015

Very easy all the way through.
Comprehensive, seamless integration.
Excellent work. Very cool. Everything is perfect.

Dermapaw
United States
About 2 years using the app
February 24, 2021

First off, I am totally new to dropshipping. I haven't even completed my store yet. So I know absolutely NOTHING about any of this. I reached out to AfterShip's customer support about tracking and how it actually worked. Pawan responded so quickly and actually helped me learn something new and helpful. He even helped me answer questions about how dropshipping works even though it wasn't quite related to tracking. I am not the type of person to ever even leave a review, but the fact that I felt so lost trying to do all of this, and someone actually nicely helped me untangle this mess in my brain meant a lot. All of that to say, thank you AfterShip and Pawan for your amazing customer service!!!!!!!!!

Plum Fit
United States
About 2 years using the app
Edited January 1, 2024

Die mitarbeiter sind sehr lieb ,und perfeckt alles einfach top

edein
Germany
29 days using the app
February 2, 2022

I use the app for shipment tracking for our business and also for our customers. The support team is also amazing!

Venture Seekers Apparel Inc.
United States
About 2 years using the app
December 14, 2021

I have been using this great app for many many years now (since they had even fewer features). Now they have grown and become a very reliable and stable app that does everything you need in regards to tracking and keeping your customers up to date. Their integrations with 3rd party tools like Klaviyo makes the life even easier for our customers. The guys behind are doing a great job - and lately, the support has even improved - that's why after +5/6 years of using it I now finally feel they really worth +5 stars.

Ninja Shark Australia
Australia
About 2 years using the app