Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

May 18, 2017

I love that I could send my customer a branded shipping tracking page instead of a generic post office one. Also, loving the dashboard where I can monitor all my shipments' status at one glance.

Thatblackcat
Malaysia
Almost 2 years using the app
February 28, 2017

Great tracking system with easy config and personalized tracking page !
Plus the support is super friendly and answers any question shortly.
I'd recommend AfterShip to any e-commerce website.

D Day Box
France
Almost 2 years using the app
April 13, 2022

Great but expensive, good support staff though. This text is here because shopify make me put 100 ch

The Car Mats
United Kingdom
Almost 2 years using the app
November 16, 2023

So far so good, they got rid of their branding as soon as I updated as "a gift", so that's pretty cool

Orientalrun
United States
Almost 2 years using the app
August 11, 2014

Really useful app to improve/automate your CS for a really cheap price. Support very fast to reply. I recommend!

Canebe
France
Almost 2 years using the app
May 4, 2017

awesome. the app helped solve a Mail Innovations tracking issue.

Sleeping Baby 2
United States
Almost 2 years using the app
November 23, 2021

This app is so effective, with tracking orders and allowing your customers to have a software that keeps them updated.

The Lecal
United States
Almost 2 years using the app
February 8, 2017

Had lots of feedback from our customers saying how impressed they are with the communication of delivery. Really easy to use and set up.

Mattress Guru
United Kingdom
Almost 2 years using the app
September 29, 2014

This app not only works great and looks good, but using the embedded track button I am able to keep customers coming back to my store (instead of dispatcher's site) to check their order status, thus making retention easier.

Kybun
United States
Almost 2 years using the app
May 26, 2022

Still setting up but support has been extremely responsive. The carrier integrations and overall functionality look great.

North Country Fire
United States
Almost 2 years using the app