Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 14, 2022

Facilite grandement le tracking par mes clients. Me permet de me délester du support client sur cette partie de mon business.

AnimaliSoin
France
Almost 2 years using the app
July 14, 2014

Amazing app - very likely to have helped Germany winning the World Cup! (And makes shipping management easier and enables far better customer service).

OPPERMANN
United Kingdom
Almost 2 years using the app
June 2, 2021

Support team is nice and helpfull. Thanks to Anurag. Great app to track orders and concentrate on what's essential.

Unliz
France
Almost 2 years using the app
July 30, 2021

I love this app because it helps me to improve our service to the customers, but it is a little expensive.

FunnyFuzzy
United States
Almost 2 years using the app
March 7, 2021

I use the application to automatically track my shipments, what is their status, how long they travel, etc. The support is very careful and reacts very quickly when I need help.

Sport and Activities
Bulgaria
Almost 2 years using the app
February 9, 2024

super!

fahrzeugaufbereitungstudio-shop.de
Germany
About 2 hours using the app
August 2, 2021

excellent app. shipping update transactional messages are highly relevant to customers & get great engagement. aftership is an excellent way to customize the messages and the landing page they point to. highly recommended.

Aria Lattner
United States
Almost 2 years using the app
February 9, 2014

Fantastic app! Really well designed and easy to use.

Technopic
United Kingdom
Almost 2 years using the app
April 7, 2017

AfterShip is a must have app for any Shopify store that is looking to keep a happy customer. The integration is seamless and the implementation is very straightforward. Bourbonandboots.com gets positive feedback from customers everyday from customers telling us how much they appreciate keeping them in the know on their package delivery. If you're looking to provide after shipment updates, look no further than AfterShip.

Bourbonandboots
United States
Almost 2 years using the app
June 9, 2017

Great App works perfectly with our store. www.lovemypetz.com.au

Lovemypetz
Australia
Almost 2 years using the app