Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 15, 2021

Customer service is absolutely great. Anurag smashed it and helped me alot! This will probably help my business greatly with better notifications sent to customers

Cocktailored
Sweden
12 months using the app
Edited September 17, 2021

Great Support team that is willing to assist you and get the job done! Need help removing the AfterShip branding on my store and they did so promptly.

Humble Brothers
Canada
12 months using the app
June 2, 2021

Great reliable service. Received exceptional customer service from Varun. Thank you! Appreciate the help!

Glossyfinds
United States
12 months using the app
August 12, 2021

Apps is really good and friendly user. The chat support is helpful in assisting me on some setting up issue.

Evolving Doggie
Malaysia
12 months using the app
June 8, 2023

Debashish Banerjee, was excellent. He took care of situation with ease. I was unfamiliar with the App for Shopify and he walked me through it with no problem. I was extremely satisfied with the service.

Black Light Apparel
United States
12 months using the app
April 15, 2021

So far I have had a great experience! I am happy to have an app that allows be to do so much in one spot!

Berry’s Sweet Boutique
United States
12 months using the app
May 4, 2023

Very thorough explanation to get a solution, Animesh provided the best service and helped with an interactive video call. Very nice!

VLUME LASHES
United States
12 months using the app
September 25, 2021

Excellent app, very good, customer service very professional, very friendly, they help me really fast, highly recommended.

305 Stores
United States
12 months using the app
March 13, 2021

Amazing app and amazing support team! The guys that I spoke to explained and guided me through every step! Thank you very much! I think every store should have this app! 5 starts

Healthy Squeeze UK
United Kingdom
12 months using the app
July 25, 2021

Varun was very helpful and understood my problem. He quickly solved it and was very polite and respectful. I recommend aftership to all sellers

Aj's Toy House
United States
12 months using the app