Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

September 30, 2022

Very quick and helpful service, gave me what I needed in a timely manner without dragging things on.

Dynasty Collect
United States
Almost 2 years using the app
May 28, 2021

Responsive and pleasant customer service, the app is great and meets tracking needs perfectly! I recommend it!

Le Steameur
France
Almost 2 years using the app
October 14, 2015

I use this app and plan to use it on shopify. I love it - it provides so much information for me.

Lil And Lo
United States
Almost 2 years using the app
April 2, 2021

I've used AfterShip with my previous two online stores and it just keeps getting better. Great job Andrew and the rest of the team!

Taimi - Regenerative Well-being
United States
Almost 2 years using the app
May 24, 2022

Sehr zufrieden seit Jahren und helfen immer bei Fragen sofort und kompetent! Sehr weiterzuempfehlen.

Minikauf.ch
Switzerland
Almost 2 years using the app
September 13, 2013

Easy to use, and sends automated emails to clients which is ideal

Dynamics Golf Trophies
United Kingdom
Almost 2 years using the app
February 28, 2017

What an amazing program. It has helped me to track all my orders and keep up with my customers. I can't imagine using anything else!

Hyburst
United States
Almost 2 years using the app
June 23, 2022

Very good app even on the free plan and awesome support! My customers are now always informed about the status of their orders!

nineone.
Portugal
Almost 2 years using the app
December 1, 2021

They Helped me become more professional by taking the branding off my tracking page of my business. Thanks.

Penelope'z
United States
Almost 2 years using the app
April 12, 2021

I have been using AfterShip for nearly 2 years now, I'm really happy with the updates and progressions ESPECIALLY the recent updates and making the dynamic Tracking Pages which are fluid for us to make edits and customizations to what we want. Superb!! I really recommend this to everyone, Ouh yes your customers can now recieve automated emails with tracking number inside. Crazy! Don't worry about their support, super prompt reply! Love it, 5 stars all around!

Hellopenguins
Singapore
Almost 2 years using the app