Reviews (4,773)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 30, 2024

Nice. Good Customer Support

Pawtographia
Philippines
2 months using the app
April 10, 2024

Awesome app! They have been around for ages and it definitely shows as they are easily the best tracking app more importantly the customer service is one of the best on Shopify, its even better than shopify support haha! Rajat helped me out and is great, super patient and easygoing going and helpful! Definitely recommend

RoseGold & Black Pty Ltd
Australia
Over 2 years using the app
October 18, 2024

very helpful, thank you

My Store
Lebanon
24 minutes using the app
June 19, 2024

The woman is just amazing, good services thank you so much!

Atzuro
Netherlands
29 days using the app
June 13, 2024

Great app for adding tracking pages for Shopify starter plan and lots of amazing support assistance thank you!

Gable Womens Footwear™
United States
12 days using the app
June 21, 2024

Thank you for Saransh Kesarwani's assistance. Not using it too much yet, but it ranks and I will give it a try.

Hollyland
United States
5 days using the app
May 14, 2024

I had a problem and then I asked for help through the chat. [ Saransh ] contacted me in less than 1 minute and found the problem within 5 minutes and told me how to proceed. Thanks !

moreasmore
Germany
3 months using the app
June 5, 2024

Thank you very much for you help. Perfect customer services

Call of Serenity
United States
3 months using the app
June 15, 2024

Aftership is very useful! Saransh responded promptly. It solved all my problems. Thank you!

FcxBeauty
Hong Kong SAR
4 months using the app
June 14, 2024

Provided instant access to instructions that I needed help with, I am very satisfied. Great customer service. 10out of 10 .

Triune Harmony Connection
United States
12 days using the app