Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 24, 2021

Great app. Great customer service. Love it. Works beautifully with my Shopify store. I love how it seamlessly integrates with with everything.

Blueberry Beauty Co.
United States
Over 1 year using the app
Edited May 30, 2017

We think this is a fantastic product, which could potentially save us a lot of time.

Its potential to keep customers up to date with every step of the delivery process is what initially attracted us to the app.

You can also insert a tracking tool in your page. See it in action:

https://www.earbuddies.co.uk

Ear Buddies
United Kingdom
Over 1 year using the app
July 29, 2021

So far so good. Very beneficial adding this page to the website as customer increases the trust in your brand. Great chat support as well. Quick resolution.

Brovoat
Australia
Over 1 year using the app
October 14, 2021

extremely helpful for making sure all of my packages are moving without having to check each one individually or scan them all myself. does exactly what i need it to do.

Seven Sorrows
United States
Over 1 year using the app
January 2, 2022

Great customer service they respond VERY quick. Aftership is also very easy to set up and use for your website, They walk you step by step on how to set everything up and they also give a tutorial video as well. very much recommended!

Vurms
United States
Over 1 year using the app
September 1, 2015

exactly what i needed for my store. We make custom products so as soon as it ships its nice to inform the customer of where the item is

Mdi Carbon Fiber
United States
Over 1 year using the app
October 20, 2021

Awesome!!!!!!!!!!!!!! Love these reps!!!! Very helpful and they're extremely fast! They're the main reason why I still have the app!

Modern Baby Las Vegas LLC
United States
Over 1 year using the app
May 19, 2022

such wonderful service! Thank you so much for making this app is really really worth the big big bucks!

Total Babe
United States
Over 1 year using the app
March 29, 2022

Customer service is excellent! very prompt response and solved my problem so quickly. I recommend this app for tracking order.

JesseBlack Styles
United States
Over 1 year using the app
April 18, 2023

Thank you for the great support! AfterShip is a great app to keep track of your shipping speed. I am excited.

Skinnify Deutschland
United Kingdom
Over 1 year using the app