Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

April 6, 2017

Great app - easy to install and customise and use.

Freshsheets
Australia
Over 1 year using the app
April 22, 2021

Love the customer service. They are so nice and respond very fast to answer questions and help with any problems you may have.

Closet AP Boutique
United States
Over 1 year using the app
September 10, 2023

I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

The standout feature, however, has to be customer support. They are incredibly responsive, any time of day or night, always ready to assist with any issues. In particular, Shreyasi has been a beacon of support, constantly going above and beyond to ensure a smooth user experience. A genuine asset for anyone looking to streamline their shipping needs.

Benefichal
United States
Over 1 year using the app
November 18, 2016

Great app.i use the android version mostly and happy that i can keep track of my parcels.

Robotics Sa
South Africa
Over 1 year using the app
Edited September 25, 2017

It's goop app for tracking products. perfect...

Themiracle
Indonesia
Over 1 year using the app
March 24, 2017

great shipping tracking software

Bmcwear
United States
Over 1 year using the app
May 19, 2014

Works Great! We love the ease of setup and usage.

Matt
The EZTech Store

The EZTech Electronics Store
Singapore
Over 1 year using the app
December 8, 2014

Great Service. I had a few questions and Andrew took care of us right away even on the free plan!

Sproutfield
United States
Over 1 year using the app
July 28, 2021

Really useful app for tracking shipments. I didn't think I needed something like this, but it's very useful to see everything in one place.

Ember&Earth Rainwear
Ireland
Over 1 year using the app
February 7, 2022

Easy app to install, use and keep our customers informed about their purchases. I've been using it for my business and clients for years. Highly recommend it!

WildlifeSites
United States
Over 1 year using the app