Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

March 19, 2023

AfterShip Order Tracking Has been Very Helpful. I really appreciated Ankit's customer service and helping me step by step in setting up the app and tracking in my store. I recommend this app!

Shop Baby Boutiques
United States
Over 1 year using the app
Edited May 29, 2021

So far so good, I have been using it for a couple of weeks now and it's going to keep me and my customers updated on shipping status. Anurag helped me out. He spent 1-2 hours explaining to me everything. He should get a nice raise!

Naya Bracelets
United States
Over 1 year using the app
February 25, 2014

Awesome App, would recommend to all!

Inesco Direct
New Zealand
Over 1 year using the app
Edited December 23, 2021

I just use Aftership customer service and it was a great experience. I will recommend the service to everyone

SmoothTrue.com
United States
Over 1 year using the app
September 16, 2013

An awesome app! AfterShip adds the finishing touch to your customer service. The support staff are always quick on the reply (not that we have had any major issues). Definitely the a great way to boost your web site & brand perception.

Ritual Hockey
Australia
Over 1 year using the app
November 21, 2016

Great app. Useful not only for customer shipments but also for keeping track of incoming samples/supplies. Easy to use and more importantly, easy for customers to use. 2 thumbs up.

Templeproject
Netherlands
Over 1 year using the app
March 20, 2017

I have been using the app. Very accurate and user friendly. It adds a value to your store

Protrolleys
United Arab Emirates
Over 1 year using the app
July 30, 2021

Amazing and fast support service they helped me with my issue and they responds very fast even though I'm on the free plane amazing app

Homely
Saudi Arabia
Over 1 year using the app
October 24, 2021

Very useful app - helps me to manage all the shipments in one place and also offers a better user experience from customers' perspective. Team support is also amazing which provides a great level of ease of mind using this app. Highly recommend.

MYU Essentials
Australia
Over 1 year using the app
March 15, 2016

Great looking feature for on your website that builds a lot of trust to customers and works with ease. I installed it within minutes. Thanks!

Ring To Perfection
United States
Over 1 year using the app