Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 23, 2017

AfterShip helps us provide greater customer service and transparency to our clientele. AfterShip makes life easier for our customers and us by providing seamless tracking features. We are able to view and track all our shipments in the one place.

Rustix
Australia
Over 6 years using the app
November 10, 2013

Insanely handy.
I never thought someone would design such a useful app!
Thank you, my customer are going to LOVE this.

DICED Fitness
France
2 months using the app
January 22, 2014

Excellent tool to keep your business running smoothly. I love it!

Harper's Closet
United States
2 months using the app
July 8, 2020

This company is an absolute disgrace. Never have we experienced such poor customer service in our professional life. We have orders stuck due to incorrect set up. This company will you hang your business out to dry. Please look at other apps this is by the far the worst tracking service on shopify! By a country mile!

Cali Tiger
Australia
Over 6 years using the app
AfterShip replied July 9, 2020

Thanks for your review, may I please request you to kindly reply to the email. We'll help fix any issue at your end.

October 29, 2013

Just uploaded the app and trying it out. Integration was easy.

Wellafide
United States
Over 3 years using the app
November 18, 2014

Unbelievable that's the basic functions can be free. One of the few apps I installed and keep. Good job

Fight Not Flight
Australia
2 months using the app
November 9, 2023

GREATE APP

ANA'S COLLECTION
United States
2 months using the app
March 28, 2014

easy to install best shopify app i have installed yet does just what is says it does A+++++++

Bespoke Wedding Dresses
United Kingdom
2 months using the app
May 4, 2017

Nice working App. Just that thing we need.

oxemize.com

Oxeme Gifts
United States
About 6 years using the app
August 2, 2017

Excellent app! Not only builds up the overall customer experience but does it so professionally. Excellent job guys. Keep up the good work

Trinketsndmore
India
About 6 years using the app