Reviews (4,773)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 3, 2024

If you're looking for an app with great customer service, look no further than AfterShip. Their team is incredibly responsive and helpful, providing top-notch assistance whenever needed. It's rare to find an app that values their customers as much as this one does.

GiftDEN
United States
29 days using the app
May 17, 2024

super appp, super support, we have tried outvio and shippy pro and others and this is so far the best, and super support from nitin!

Velodrom CC
Spain
Over 1 year using the app
July 7, 2024

Very good assistance from Aseem in customer service

Refined Urban
United States
9 days using the app
May 9, 2024

I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.

Snazzy Jahzzie LLC
United States
Almost 6 years using the app
June 20, 2024

Great app and customer service.

The Who Dat Store
United States
About 2 years using the app
September 15, 2024

It is very useful app

Pet Buddy Boutique
United States
About 1 hour using the app
May 8, 2024

great assistance from Saransh Kesarwani, app still not working for me will update when it does. but service is amazing.

XDeGods
Australia
5 months using the app
June 10, 2024

Rajat
Good customer service, I like that you hop on a call to help customers.

Pop Bop Crafts
Mexico
About 2 months using the app
July 24, 2024

Weil der Support der beste ist. Rajat 5*

Imalay
Germany
10 months using the app
January 8, 2024

I've recommended AfterShip Tracking to colleagues partly because of the phenomenal customer service. Every time I've reached out with a question or issue, they've been extremely knowledgeable and highly effective in their responses. You can tell they genuinely care about your satisfaction with their app, and that kind of level of attention is brilliant advantage when trying to run an online shop.

The Corporate Girl Planner
United States
Over 3 years using the app