Reviews (1,298)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective shipment management and real-time tracking updates, enhancing both merchant and customer experiences. It is user-friendly with customizable tracking features and integrates well with Shopify and Klaviyo. Higher-tier plans are required for full carrier support. Additional features include customizable tracking pages and email marketing tools integration. Strong customer support is frequently noted, aiding in setup and feature utilization.

April 15, 2021

Cool app!!!
Cool app!!!
Cool app!!!
Cool app!!!
Cool app!!!
Cool app!!!
Cool app!!!
Cool app!!!
Cool app!!!
Cool app!!!
Cool app!!!
Cool app!!!

AMERICAN SOCKS
Spain
About 5 years using the app
January 31, 2021

I have been with aftership more than 3 years and aftership shipping notifications to my customers helped to avoid issues and extra work for customer service. It lowered unsuccessful delivery rates.

WoodWe
Lithuania
About 5 years using the app
January 27, 2022

Works very well, customizable and reduced customer inquiries about tracking numbers and shipping status.

dashleigh
United States
About 5 years using the app
Edited June 28, 2023

I spoke with SHREYASI and she was able to answer my questions regarding an error on the slug. I hope this will be resolved now.

SPARK PAWS
United States
About 5 years using the app
September 8, 2023

Excelente aplicación y soporte técnico muy amigable. La recomiendo

Tienda Naturista Pronapresa
Mexico
About 5 years using the app
January 27, 2017

great app! saves us a lot of time tracking down orders

Laila Lyra
Philippines
About 5 years using the app
May 12, 2023

I had a great experience with AfterShip tracking and customer support. Ankit was very helpful and walked me through the whole process. The tracking system is interactive and self-service, which makes it easy for customers to use. Overall, I highly recommend AfterShip for any Shopify store looking to improve their tracking experience.

Assembly
India
Almost 5 years using the app
July 21, 2014

Great App,

I recently installed it and have been amazed at how easy it is to use and how i have all my information in one place, really great stuff!

Radha Beauty
United States
Almost 5 years using the app
October 28, 2016

Really great app. I can keep proper track of all orders shipped. All in one place.

Electromann Sa 2
South Africa
Almost 5 years using the app
March 9, 2023

Excellent customer service, they helped me solve an issue within minutes. Highly recommend this app.

Magali Pascal
Australia
Over 4 years using the app