Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 27, 2022

Customer service is very helpful and quick. The app performs exactly as expected. Love that they are constantly improving and providing updates as well.

Classy Chic
Canada
Over 1 year using the app
November 27, 2021

We use Aftership daily, great for tracking multiple orders from a single page. Customer service is quick to respond, even on the weekends.

Engleberts
United States
Over 1 year using the app
August 5, 2015

Works great. If you spend a bunch of your time replying to emails about where a customers product is, it's worth getting the premium package as it will help with that big time!

Onesie Zoosie
Australia
Over 1 year using the app
Edited September 27, 2021

Online support is very helpful and responds quick to make sure you're getting all the help you need!

ShopAllWaggedOutLLC
United States
Over 1 year using the app
August 1, 2017

A++ We love this app! AfterShip is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. We look forward to seeing more apps come from y’all!

From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

Brooklyn Fixed Gear
United States
Over 1 year using the app
July 23, 2016

I've used this app for a month now and it has not disappointed. I find this app very useful and easy to update with tracking information.

Thank you Aftership

Kj Fashion Store
United Kingdom
Over 1 year using the app
April 21, 2016

Excellent tracking app. Very easy to setup and integrate. Gives accurate results, and boosts customer confidence tremendously!

Curiocityworld
India
Over 1 year using the app
December 2, 2013

So far so good, not only it allows you to provide great customer service to your customer, the interface is amazingly great and app is user-friendly.

DressDetail
Singapore
Over 1 year using the app
February 21, 2015

Been wanting to leave a review for a while now. this app is really great. im currently in the motion of upgrading to a paid plan.

Umbrella Testing Supplies
United States
Over 1 year using the app
June 27, 2021

It helps manage order tracking in my website. Easy to use and connect with shopify. Easy customized.

QUARKERS
Thailand
Over 1 year using the app