Reviews (4,790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.
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Has helped cut down enquiries about Tracking and makes our lives so much easier. An absolute must for any store.
Only annoying thing is the incessant request to review them on Shopify which still shows up after doing the review. Please fix that :)
AfterShip chat support is the best I've seen. Anurag has helped me with multiple issues - his responses were quick and he was super friendly!
This app is very useful in keeping customers and myself updated on orders. Set up is easy and the customer service team is quick to assist if needed.
Has only been a couple of shipments till now but it's smooth sailing so far. Wanted help with a few settings and the support team responded well and on time. From the email and verbal communication, their willingness to help and the attitude towards customer was excellent.
Great app that solves all my tracking needs! And the customer support is ridiculously good! 10/10 A+
Fantastic app! Improves customer experience and gives us quick shipping analytics to help us understand and improve our shipping process.
Makes it easy to keep track, solid 5 stars!
Love this app! Wish I had realised it worked for Australian customers sooner! Thank you :)
I recently moved to aftership as my platform for tracking shipments and I don't regret the shift at all. The migration was smooth and customers are now updated with tracking info via email, SMS and also via the tracking page on my website. The support team is very responsive and I've been able to resolve my queries or issues quickly and promptly. Since I'm still new to the platform, Look forward to explore more!
Works fine! Support is fine! Thanks Andrew!