Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

August 9, 2021

Quick customer service. Nice intuitive interface. We're just getting started with this app but look forward to the enhanced ability to interact with customers along the stages of the shipping journey.

Spark Grills
United States
Over 1 year using the app
Edited October 16, 2016

great :D
Tracks our customers orders perfectly and having our own tracking page for them is wonderful :)

Safe T Rex Australia
Australia
Over 1 year using the app
June 13, 2017

awesome app all the info i need is right there

Nextra Peninsula Fair News
Australia
Over 1 year using the app
Edited April 14, 2023

I never get disappoint from the team . Every time I got complete solution with nice gesture which is make me much obliged and happy !

BL Lashes
South Korea
Over 1 year using the app
May 6, 2016

by far the best app. hands down the best- it takes care of everything- emails and sms. But i think the sms service is on the expensive side.

Mansinoise
India
Over 1 year using the app
September 15, 2021

Amazing app! Top-level support and pricing are really good. I appreciate your prompt help every time I need it!

Sana's Sets
United States
Over 1 year using the app
May 30, 2017

Great app, awesome service keep up the great work

Yoga Beach Guru
United States
Over 1 year using the app
July 14, 2017

Superrrrr App my friends. Will highly recommend this to anyone using Shopify. Cheers and have a great day!

Edirect4less
United States
Over 1 year using the app
Edited March 31, 2016

Great app. We we're struggling with a solution for a while & AfterShip solved all our issues - Viva AfterShip

Bronear
South Africa
Over 1 year using the app
August 6, 2021

We've been using this app since we first started. It works great, never had a problem with it. The most amazing thing is the support! They reply within minutes and will help you with anything you need. Super recommended

Sargots
United States
Over 1 year using the app