Reviews (4,770)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Aftership app helped us with reduced in customer service emails! Great app that works without hassle of having to adjust the setting. Once you setup it up it works great the way it is. Autopilot that doesn't require any additional work that doesn't need any attention after initial setup. Easy to setup and use! Highly recommended!
KristenKim.com
BE AWARE OF YOUR CARD DATA WILL BE STOLEN AND CHARGED SUDDENTLY.
I'm on Starter (Free) plan with 100 quota. Stil today charged me Invoice #FEBB46C-0022 Receipt #2245-6803 $60 USD for nothing. Even i cancel my paid membership. Once you enter the card details there is no way to remove it. They will also not willing to remove. All you need to open a dispute with your bank. This is a serious problem against PCI compliance. We are contacting with Stripe and Shopify about the issue. There is a law regarding save customer card data. And this will be a serious case file against customer rights. We will involve our company lawyer and will fight for this.
Thanks for the review.
There is no such concern with the app and billing part. As per the mentioned invoice there are 120 extra tracking numbers for which you were charged. Please reply to the email and we can talk on this further.
Great apps to track all your shipment at one dashboard to make sure every shipment is shipped and not delayed! Perfect Apps.
I used this app for my website and its works fine, Importantly support teams is very good and helpful.
Quick response to customer service. Quick response to customer service Quick response to customer service
Thank you Harshvardhan for help. Excellent app and easy to use. Highly recommend for every shopify owners.
This is a great app. Have customers track their own shipment. Also, I can keep track of their status.
Superfast customer service and super sweet!!! Was recommended by a group of successful entrepreneurs and I'm looking forward to see better results :)
Thank You Great support by Anurag Pal at lightning fast speed. Great app for tracking shipments and automatic email notifications.
I love Aftership support! They are fast, friendly and amazing customer support. Thank you so much Amish!