Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

September 6, 2014

Very easy to set up. I love that our customers can simply go to our website and track their package from there. Excellent app and highly recommended!

Hickory Ridge Soaps
United States
Over 1 year using the app
November 12, 2013

We are not yet on Shopify (in progress) but we will already improve the customer experience by using AfterShip. The customizable email notifications are just enough for us to tell that this app is just perfect for us and our customers.

Beergusto
Belgium
Over 1 year using the app
July 15, 2017

AfterShip is such a tremendous help. I extremely recommend it only to anyone who ships very frequently and doesn't want the extra work of updating customers as orders go in transit.

Closet Motif
United States
Over 1 year using the app
January 2, 2014

Great add-on! It's simple and straightforward. Integration into my site was seamless.

Ergomarket
Canada
Over 1 year using the app
April 19, 2014

Great app! taking care of all the tracking! We've even got our suppliers set up with it :)

iPhone, iPad, iPod & cell phone screen repairs | PhoneSurgeons Dunedin
New Zealand
Over 1 year using the app
June 21, 2022

Great app for my customers. Saves me so much time in providing shipping answers about tracking and location.

Retro Caravan Stuff
France
Over 1 year using the app
October 8, 2023

Very friendly and fast response!

Lanetica
Switzerland
Over 1 year using the app
March 15, 2022

Super Support. Sehr schnelle Rückmeldung und sehr kompetente Unterstützung. Vielen Dank für die Hilfe

Freezedeals
Austria
Over 1 year using the app
February 25, 2023

OMG! Pratibha was so Awesome! She was able to answer all of my concerns and direct me to support to get my issues resolved. They literally walked me through step by step. Very professional and patient. Excellent customer service. I appreciate all of their help with helping me streamline business. I will definitely continue to use AfterShip for all of my tracking and returns needs. Thank You Team! Bravo!!!

Life Rich Essentials
United States
Over 1 year using the app
Edited June 29, 2024

Good app, everything works and customer support helps. Easy to customize your tracking page. Recommend. Saransh was very fast for answering the questions!

KOUSELY
Estonia
Over 1 year using the app