Reviews (4,770)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Under no circumstances should anyone ever use this app. They have very sleazy business practices and you will end up paying more than what they reflect in their packages. When you may go over a certain rate, they will hide that from you so you begin to incur higher charges and your bill becomes outrageous. You'll be lucky if they even send invoices to you, which they don't because they are hiding the excess billing from their customers. I've used Shopify for several years and this is the #1 sleaziest app I've encountered. Save yourself and do not use Aftership.
Really great app - it's really a requirement to have this app to run your store in order to give your customer a better experience. It also helps you build trust with them by showing a beautiful themed tracking page. A must have!
It is ok but the track my order page on my site always says tracking doesn't exist. Not sure how I can fix it
Aftership is a great app and their support team is ready to jump on a zoom call to help with whatever you need. 5 stars. Debashish Banerjee was very helpful!
A truly must-have app that completes your efforts to keep your customers happy if you are an e-commerce store. It’s easy to use and designed to automate your efforts that goes into managing your portal’s shipment.
At Coffee Canopy, we use AfterShip to ensure that shipments that cannot be delivered are taken care of. It's amazing how much happier our customers are when we reach out to them letting them know their shipment couldn't be delivered instead of waiting for them to contact us.
Keep happy customers happy and use AfterShip!
The Coffee Canopy Team
Very useful app, thanks for help for activate app in my store.
Easy and quickly integration in my store.
great customer services, fast response, very helpful. Enjoying the app, I am excited to use this for my new store.
Simple to use app, free plan is reasonably generous, and the cost scale from there is great. Customer service (in particular Rahul) is great. Recommend!
Where do I start? AfterShip has been great! Works seamlessly on my website. Now my customers can track their shipments in real-time. Whats great is that they come back to my website to track their shipment. It also builds trust with your customers. Another great feature is that its all free! You have the option to go on the paid plan anytime to send automatic email order notification updates. I have already recommended a couple of friends to AfterShip. Support has also been very helpful. They helped me get set up what I couldn't do on my own and have responded to all my questions. I also love their app that you can download onto your phone. Overall, I highly recommend AfterShip.