Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

November 12, 2013

We are not yet on Shopify (in progress) but we will already improve the customer experience by using AfterShip. The customizable email notifications are just enough for us to tell that this app is just perfect for us and our customers.

Beergusto
Belgium
Over 1 year using the app
July 15, 2017

AfterShip is such a tremendous help. I extremely recommend it only to anyone who ships very frequently and doesn't want the extra work of updating customers as orders go in transit.

Closet Motif
United States
Over 1 year using the app
January 2, 2014

Great add-on! It's simple and straightforward. Integration into my site was seamless.

Ergomarket
Canada
Over 1 year using the app
April 19, 2014

Great app! taking care of all the tracking! We've even got our suppliers set up with it :)

iPhone, iPad, iPod & cell phone screen repairs | PhoneSurgeons Dunedin
New Zealand
Over 1 year using the app
June 21, 2022

Great app for my customers. Saves me so much time in providing shipping answers about tracking and location.

Retro Caravan Stuff
France
Over 1 year using the app
March 15, 2022

Super Support. Sehr schnelle Rückmeldung und sehr kompetente Unterstützung. Vielen Dank für die Hilfe

Freezedeals
Austria
Over 1 year using the app
February 25, 2023

OMG! Pratibha was so Awesome! She was able to answer all of my concerns and direct me to support to get my issues resolved. They literally walked me through step by step. Very professional and patient. Excellent customer service. I appreciate all of their help with helping me streamline business. I will definitely continue to use AfterShip for all of my tracking and returns needs. Thank You Team! Bravo!!!

Life Rich Essentials
United States
Over 1 year using the app
Edited June 29, 2024

Good app, everything works and customer support helps. Easy to customize your tracking page. Recommend. Saransh was very fast for answering the questions!

KOUSELY
Estonia
Over 1 year using the app
September 12, 2021

Great application! Frees from persistent delivery responses. easy to instal and use. Fully integrates with orders and no additional actions are needed

La Fraise Fashion
France
Over 1 year using the app
September 16, 2021

I use this app to help my customers track their shipments. Communication with customer support is very quick and smooth.

OnePoint Market
United States
Over 1 year using the app