Reviews (4,769)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Great App works perfectly with our store. www.lovemypetz.com.au
Very good customer service! Helped me out quickly! I recommend it. Thanks very much for such a good app!
So far good, the process of integrating it in the checkout is a bit unclear but over all its a good app.
I like it. A few suggestions:
1. Allow sorting by column on the tracking page. That's the only page I use and all the orders are mixed up with no way to sort.
2. Either eliminate the origin and destination columns that say only USA or make them useful by putting in City and State (tracking page).
3. I haven't been able to get the code for adding an order tracking page to my site working. That would be useful.
Very useful App, easy to use and full of handy features. Support has been excellent too, would highly recommend. Upgrading to Premium is entirely viable as you are only charged per customer notification/trigger and the rates are very reasonable.
If the free plan had a limited number of emails it sends to the customers it would have been more affordable and easier for small businesses who get less than 50 orders
Thank you for sharing your feedback.
We have forwarded your valuable suggestion to the concerned team.
Please let us know if you have more suggestions for us.
We are really eager to know how we can make your experience a 5 star one.
AfterShip Team,
my issue is resolved very quickly thanks alot. i am so happy because it was my first order and i was confused. thanks aseem.
Great app, easy to install and use
Excellent support team. Easy to use and very effective. Thanks for the app!
Very quick and helpful service, gave me what I needed in a timely manner without dragging things on.