Reviews (4,769)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 28, 2021

Responsive and pleasant customer service, the app is great and meets tracking needs perfectly! I recommend it!

Le Steameur
France
Almost 2 years using the app
April 9, 2024

fast communication great service

Prblessings1
United States
3 months using the app
April 2, 2021

I've used AfterShip with my previous two online stores and it just keeps getting better. Great job Andrew and the rest of the team!

Taimi - Regenerative Well-being
United States
Almost 2 years using the app
May 24, 2022

Sehr zufrieden seit Jahren und helfen immer bei Fragen sofort und kompetent! Sehr weiterzuempfehlen.

Minikauf.ch
Switzerland
Almost 2 years using the app
December 7, 2022

Supoer nice customer service, helpful. And this app works good for tracking informations for customers

Kclot
United States
Almost 2 years using the app
February 28, 2017

What an amazing program. It has helped me to track all my orders and keep up with my customers. I can't imagine using anything else!

Hyburst
United States
Almost 2 years using the app
June 23, 2022

Very good app even on the free plan and awesome support! My customers are now always informed about the status of their orders!

nineone.
Portugal
Almost 2 years using the app
December 1, 2021

They Helped me become more professional by taking the branding off my tracking page of my business. Thanks.

Penelope'z
United States
Almost 2 years using the app
April 12, 2021

I have been using AfterShip for nearly 2 years now, I'm really happy with the updates and progressions ESPECIALLY the recent updates and making the dynamic Tracking Pages which are fluid for us to make edits and customizations to what we want. Superb!! I really recommend this to everyone, Ouh yes your customers can now recieve automated emails with tracking number inside. Crazy! Don't worry about their support, super prompt reply! Love it, 5 stars all around!

Hellopenguins
Singapore
Almost 2 years using the app
July 16, 2023

This is really helpful for customer to track order in real time. Also it's easy to use as merchant and give you some analytics.

APM Monaco
Italy
Almost 2 years using the app