Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

Edited October 24, 2021

I just used the application so I have not yet explored the application to have a clear opinion, however it has very interesting features, a very responsive and efficient after-sales service. Possibility to customize the order tracking page, to suggest products to increase your average basket, and many other features... I like it

HOKKAY
France
Over 1 year using the app
Edited April 28, 2022

Rahul from AfterShip was very responsive, quick and friendly when I approached the Tech team with an issue I was having. Issue has now been resolved. Thank you!

e-Convenience
Australia
Over 1 year using the app
July 10, 2017

Whoop. Whoop. loving it. cool bananas! Thank you:)

Little Miss Curvy
United Kingdom
Over 1 year using the app
May 7, 2015

AWESOME app, especially for a gift-giving ecommerce site like ours where the buyer wants to track their gift to the recipient.

SHIP/A/BAG/OF/DICKS
United States
Over 1 year using the app
July 8, 2017

AfterShip is Great! 5/5 for automating the tacking process!!!!

Chakra City Co
United States
Over 1 year using the app
April 25, 2023

Debashish Banerjee was really helpful and solve my problems quickly .................................

Kansawala
India
Over 1 year using the app
July 7, 2021

Awesome app with pro-active support. Never had any problem getting things set up and questions answered.

We Love Doggos
United States
Over 1 year using the app
March 20, 2017

This is the best tracking app I ever used. My store feel easier with it.

Khanhtoandigital
United States
Over 1 year using the app
December 7, 2021

Top app! Clear instruction, good customer service and a lot of useful features to support any track-and-trace need f your orders. Would recommend!

The Quality Store
Netherlands
Over 1 year using the app
June 19, 2023

Awesome support today from AfterShip representative. Very helpful and patient with me as I'm a new user, explained all settings and navigation. Excellent customer support!

The Spa Supply Store by Jacuzzi® Hot Tubs of the Triangle
United States
Over 1 year using the app