Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 9, 2014

Great App for Shopify, useful and essential for any business.

Install Beer
Spain
Over 1 year using the app
Edited April 28, 2020

I like the service (essential for my customers), but the customization could use some work to match brand styling better.

Find A Canvas
United States
Over 1 year using the app
October 2, 2023

bon service de support

TECIN HOLDING
France
Over 1 year using the app
AfterShip replied October 3, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 19, 2017

Great app! Would be 5 stars if translation was possible :)

Headsets Sons
Belgium
About 1 year using the app
January 11, 2022

Just onboarding with Aftership. The customer service was friendly and really easy to work with. Thank you Ankush

Wheelchairs Oasis
United States
About 1 year using the app
AfterShip replied January 11, 2022

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

June 17, 2021

Asked for assistance with my store, received help immediately. Thank you Aftership for aiding me in my stores success!

Enter The Yack
United States
About 1 year using the app
AfterShip replied June 17, 2021

Thank you for your review. It is our constant endeavor to delight our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com

Regards,
Rupam
Team AfterShip

September 16, 2017

Highly recommend the app aftership

Dennys Foods
India
About 1 year using the app
October 21, 2020

Easy to use app that can help make your store appear more creditable. I recommend any new shopify users to download this app.

jorgemidgett103
United States
About 1 year using the app
Edited April 30, 2021

So far so good. App looks clean and the support team has been very helpful with helping set up the app for use in the store. After I get some customer feedback I will update in accordance with the end customer.

Scott's Online Bargain Bin.
United States
About 1 year using the app
AfterShip replied April 30, 2021

Thank you for your kind words.

Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.

Regards,
The AfterShip Team

May 3, 2016

So far so good. Great App and practical for clients who wants to track down their shipment with a click of a button!

Tedzee Store
Lebanon
About 1 year using the app