Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 3, 2024

Everything is fine and I am happy with the support.

Ultimate Globes
United States
4 months using the app
May 23, 2024

Helpful one I got them on a zoom call.

The Happy Wife™
Canada
Over 1 year using the app
March 29, 2024

AfterShip is a game-changing order tracking and shipment management app for ecommerce businesses. As a seller with multiple stores, it has streamlined my operations by consolidating shipment tracking from various carriers into one user-friendly dashboard.

What stands out is the exceptional support from their team, particularly Priti. She guided me through the setup process with professionalism and a friendly attitude, ensuring I could fully utilize AfterShip's features without any hassle.

Priti's expertise and personalized solutions tailored to my business needs were truly impressive. Her commitment to providing top-notch support exceeded my expectations.

Overall, AfterShip has optimized my workflow and enhanced customer experience. The robust tracking capabilities, combined with outstanding support like Priti's, make it a highly recommended solution for ecommerce sellers.

The Gay Fashion Palace
United States
9 months using the app
May 23, 2024

It's my first time using AfterShip - i needed help right away, the customer service was pronto with fulfilling my needs. Will be continuing to use them.

BabyWhisperCo
Canada
10 days using the app
July 4, 2024

great customer services

StarsKing Technology
Saudi Arabia
7 days using the app
December 10, 2023

**Five Stars for AfterShip: A Must-Have Shopify App! ⭐⭐⭐⭐⭐**

As a dedicated e-commerce aficionado navigating the digital seas of Shopify, stumbling upon AfterShip was like finding the ultimate treasure chest in a vast ocean of apps. Let me break down why this app deserves a standing ovation:

**Feature Extravaganza:**
Even in the free version, AfterShip showered my Shopify store with an array of features that felt more like a VIP experience than a complimentary offering. Real-time tracking, instant notifications, and a sleek, user-friendly interface – it's like having a personal assistant for every shipment.

**Seamless Integration:**
Integration? AfterShip nails it. With a few clicks, my Shopify store transformed into an e-commerce powerhouse. The simplicity of syncing orders, automating tracking, and providing customers with an effortless tracking experience is the kind of magic every Shopify merchant dreams of.

**Budget-Friendly Brilliance:**
Who says greatness comes with a hefty price tag? AfterShip proves otherwise. The free features alone made me feel like I'd stumbled upon a secret passage to e-commerce success without breaking the bank.

**Analytics Awesomeness:**
Tracking shipments is one thing; understanding their journey is another. AfterShip didn't just stop at delivering packages; it delivered insights. The analytics dashboard felt like a crystal ball, revealing patterns and trends that were invaluable for optimizing my shipping strategy.

**Customer Support Like No Other:**
A great app is only as good as its support team, and AfterShip boasts a team that's nothing short of spectacular. Responsive, knowledgeable, and genuinely invested in their users' success – they turned every question into an opportunity for growth.

AfterShip, you've earned every one of these stars, and then some. As a Shopify store owner, my journey without AfterShip feels incomplete. It's not just an app; it's a game-changer. Kudos to the team for creating something truly extraordinary.

Sincerely,

A Forever Grateful Shopify Merchant ️✨

Fresh & Fit Attire
United States
Almost 2 years using the app
May 29, 2024

Rajat was great, quick and easy service. Very good customer service

FemmeFable
United States
5 months using the app
May 31, 2024

Such an amazing app to track your shipments love it

Galaxy Galleria
United States
4 months using the app
June 4, 2024

I like the product. Currently using the Free version as we are under 50 shipments but looking to use full functionality soon.

Generation Eco Store
United States
10 days using the app
September 26, 2024

Très réactive et très gentille je recommande

YSIA
France
About 1 month using the app