Reviews (4,632)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust tracking capabilities and seamless integration with Shopify. They appreciate its real-time tracking, instant notifications, and user-friendly interface. The app is praised for its affordability, customization options, and valuable insights from its analytics dashboard. The customer support team is frequently mentioned for their responsiveness and expertise. It's considered a game changer for e-commerce businesses, enhancing both operations and customer experience.

May 9, 2024

Assistance was provided in a timely manner

SAYN
United States
About 1 year using the app
AfterShip & Automizely replied May 10, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 6, 2024

great and kind - thank you!

By Olivia Rae
Australia
Over 1 year using the app
March 5, 2024

Awesome App and highly appreciate the help from Priva!

P-REX Hobby
Canada
4 months using the app
May 30, 2024

Great job

CROSSxNAILS weargood CLOTHING
United Kingdom
19 days using the app
Edited February 24, 2024

I enjoyed especially the great customer service from Nitin, really his customer service was excellent. Would recommend.

Phone Box Int
South Africa
2 months using the app
AfterShip & Automizely replied February 23, 2024

Thank you for taking the time to share your feedback with us.

We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.

We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.

If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.

Best regards,
Team AfterShip

May 10, 2024

Very good customer service in aftership , THANK YOU SHREYASI

ataahua
Spain
3 days using the app
Edited June 22, 2024

The support person garvita was very helpful.

Satora
Singapore
7 days using the app
February 9, 2024

Harsh was most helpful agent, managed to help me very promptly with 2 issues that I had.
Thank you Harsh!

Geologie
United States
Over 4 years using the app
June 3, 2024

great customer support

Golf Glam Fam
United States
28 days using the app
March 6, 2024

The app is user friendly and the support is quick patient and also user friendly. Their line of apps integrate well with my shop.

Ebony Beauty
United States
6 days using the app