Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

May 14, 2024

I had a problem and then I asked for help through the chat. [ Saransh ] contacted me in less than 1 minute and found the problem within 5 minutes and told me how to proceed. Thanks !

moreasmore
Germany
3 months using the app
Edited November 16, 2024

It worked really well and managed to help me out. Very great experience and effective in helping me solve my problem! Very professional and patient!

Pawprintdecor
United States
Almost 2 years using the app
July 21, 2024

Great App Thank You

Grapecart
United Kingdom
5 months using the app
May 9, 2024

I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.

Snazzy Jahzzie LLC
United States
Almost 6 years using the app
June 19, 2024

The woman is just amazing, good services thank you so much!

Atzuro
Netherlands
7 months using the app
June 16, 2024

I love the customer service of AfterShip Tracking app. Whenever I had a question or concern, their responsive support team quickly replied and resolved my problem. It leaves me satisfied and confident to use the app again.

Brawns & Brains
Norway
2 months using the app
May 8, 2024

great assistance from Saransh Kesarwani, app still not working for me will update when it does. but service is amazing.

XDeGods
Australia
5 months using the app
July 10, 2024

Very helpful and there to assist regardless as to your level of understanding.

My Store
United States
4 months using the app
September 15, 2024

It is very useful app

Pet Buddy Boutique
United States
About 1 hour using the app
June 28, 2024

Rikita helped me and had plenty of patience:)

Swan Brand
United Kingdom
About 2 years using the app