Reviews (4,769)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

August 18, 2021

This app is so helpful. The customer service is really nice. They help me a lot in controlling my Fulfillment. Thanks and highly recommend.

PAWSIONATE
Vietnam
Almost 2 years using the app
February 2, 2023

They are very helpful. They answered all my questions and helped me fix my issues. Thank you so much.

Custom Chic UK
France
Almost 2 years using the app
July 13, 2017

Really great app for tracking. Exactly what we were looking for.

Custommugsandmore
United States
Almost 2 years using the app
March 23, 2021

The app is great so far. My customers can track their shipment with ease. The customer service is also great. One of their reps named Amit helped me with a situation with promptness.

Flowatious Life Streetwear
United States
Almost 2 years using the app
January 31, 2022

The best tracking page i have used so far. It tracks worldwide shipment and has amazingly good tracking page. It has good support team to help me remove the brand name as well after you have used it for a period. recommended!

Meowgicians™
United States
Almost 2 years using the app
Edited July 4, 2017

FFS!!!!! Now I have been blocked out my account for no reason. This App is AWESOME when it works, but really guys, minimum 24 hour before they reply to urgent queries like me being locked out my own account.

This app is so temperamental, I was blocked out my own account for an hour today!!

Mega Shop Direct
South Africa
Over 1 year using the app
Edited July 15, 2021

Mr. Manish from Aftership helped me with his queries...Glad that I was able resolve all the issues with his support...Thank you!

GRUHTRESOR
Singapore
Over 1 year using the app
March 19, 2017

We have been using Aftership in our ecommerce store and so far we have had a good experience with it. The plugin has been a great help for us to overcome some of the limitations that we had in our store - thanks for that! Shipping tracking made easy with Aftership.

ANB Mart Online Shopping Australia - www.anbmart.com.au

Anbmart
Australia
Over 1 year using the app
Edited February 23, 2022

This app is extremely useful; I adore it. Support is always willing to assist me, and Mr. Prathik is especially helpful. Thank you.

MY STORE LIVING
United States
Over 1 year using the app
September 14, 2016

A must app for every Shopify store. AfterShip helps you to let your customer know about their orders from the time they place it to receiving it. A brilliant integration that gives your customers an out of the world experience. Go for it.

Chatur Online
India
Over 1 year using the app