Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 10, 2017

Once synced this has been really useful to keep track of deliveries. Even though I am only on the free plan, this app has already helped with a customer query and once I start getting more customers i'll definitely be upgrading!

Geekkitt
United Kingdom
Over 1 year using the app
October 2, 2015

I think it's a great app I like that it gives customers confidence when shopping at my store.

Superloot
United States
Over 1 year using the app
December 8, 2016

Aftership is a super-recommended app, no more frustrade costummers,reliable ecommerce site increase, since we install in our website.
https://tiendageek.com.mx/

Cellspoint
Mexico
Over 1 year using the app
Edited July 28, 2021

Easy to navigate, great features and user-friendly app. Customer support are always available to help.

Misaki Cosmetics
Canada
Over 1 year using the app
November 13, 2021

Using aftership for my store. The support has been really amazing and helps with everything quickly.

CharaStella
United Kingdom
Over 1 year using the app
Edited June 14, 2023

Très bon SAV Ankit, la personne à bien répondu à toutes mes question précisement sans perte de temps, merci beaucoup!

AtmosLight
France
Over 1 year using the app
February 23, 2014

Thoroughly impressed! Simple and easy to use:)

FRESH KICKS
South Africa
Over 1 year using the app
July 7, 2017

Lovely app, simplifies keeping track of orders nicely!

Glow Mo
United Kingdom
Over 1 year using the app
February 20, 2023

The app has many great features, so far I find AFterShip very helpful & useful. I needed help with changing some data to match up with my business info and the customer service rep. was very helpful and showed me what to do. I like that you have the ability to edit features within the app. All in all, good customer service, easy solution, useful app!

Bulletproof Equipped
United States
Over 1 year using the app
June 12, 2014

Love the design and how easy it is to use so far. Can't wait to ship out my packages now!

2NY Design
United States
Over 1 year using the app