Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

January 19, 2022

This app was easy to install and easy to use. The customer service is excellent. Prompt responses and detailed help at any time. Would surely recommend.

The So Dreamy Company
United States
10 months using the app
May 18, 2021

This app helps my company reduce confusion for our customers. Their support staff is very helpful and highly responsive.

Trigold Nutrition
United States
10 months using the app
February 27, 2023

wir hatten heute ein sehr nettes Gespräch mit dem netten Animesh. Er hat uns wirklich sehr weitergeholfen wenn ich könnte würde ich definitiv mehr Sterne geben.

exclusiveitem
Germany
10 months using the app
May 25, 2021

Sonali from aftership. Friendly and Awesome! Even wrote a custom code for me. Solved all my concerns. Thank you!

Pineapple Store
Canada
10 months using the app
Edited January 31, 2022

My experiences with AfterShip's customer service via their easily accessible chat app have been good so far. I am happy with the support I get.

Spark Vegan
Hong Kong SAR
10 months using the app
AfterShip replied April 14, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
AfterShip Team

April 11, 2021

This is a great app. It Frees up one's admin time to follow through with customers. I was also impressed by the support team.

VT Shop
South Africa
10 months using the app
June 12, 2021

Awesome support by Anurag! This kind of high-quality professional adds so much value to the company. To the point, fast and accurate. Almost hard to believe. Keep up the great work!

Klevary
Australia
10 months using the app
March 21, 2021

support are amazing, they helped me correcting the mapping, i do recommend them , looking for new coming enhancement.

Kids Smart Minds
Canada
10 months using the app
April 7, 2021

The Staff is quick and on point! Magnificent Support! Got all my issues solved :) Thank you very much

Babys Memories
Croatia
10 months using the app
September 18, 2015

Amazing app. This adds customer confidence.

Indiebags
United States
10 months using the app