Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 24, 2021

Got an answer to my questions within a minute. Good job guys! Recommend using this app for tracking!

Cabin Kit Company LLC
United States
Over 1 year using the app
June 7, 2017

The best app to use if you would like to add tracking number to your site.

Fidget Toy Stores
Hong Kong SAR
Over 1 year using the app
July 12, 2016

Extremely handy app for giving us a birds eye view of all orders - where they are, delivery status and any issues. Highly recommend and will be using it on all of our stores.

Liquid Co
Australia
Over 1 year using the app
October 29, 2021

Great solution to ensure that we are providing a high-quality experience for our customers. The service provided has been awesome and setting up the app was seamless. We're looking forward to using this app long-term!

CEOLifeDesigns™
United States
Over 1 year using the app
April 25, 2024

Aftership customer service was extremely helpful, patient and very knowledgeable. There are many tracking software's however customer service can be a big difference and Aftership provided that. I was provided step was information by Mr. Chaitanya Singh Thakur who was brilliant. Would recommend for sure.

TB
United Kingdom
27 days using the app
October 19, 2015

AfterShip has been GREAT so far! The options allow me to save time, money and avoid headaches. I'd definitely recommend it to anyone!

Shop Dylan Rose
United States
20 days using the app
May 11, 2022

Top notch support, and loving the app integrations. The dashboard is super helpful to see which orders are yet to be delivered, etc.

ROYAL CODES
United States
Over 1 year using the app
June 5, 2017

We love this app! It makes our life so much easier! It really saves us so much time by summarising all the shipping information in one single screen.

I would also recommend everyone to install their Returns Centre app (https://apps.shopify.com/returns-center-by-aftership) It's great for managing all Returns.

Thanks Aftership for such great apps!

We have both apps installed in our website.
www.resistbnd.com.au

Resistbnd
Australia
Over 1 year using the app
Edited July 22, 2021

Varun once again was a savior and followed up with the errors from my shop regarding my Aftership tracking link. He was prompt and efficient verifying that it was set up properly. Aftership order tracking is definitely a keeper for the long run. Thank you!

AskMe Fashions
United States
Over 1 year using the app
February 1, 2023

It is a good app and the customer support was very nice and helpful, i can recommand to use this app for tracking!!

Shopwazz
Germany
Over 1 year using the app