Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

December 11, 2013

Finally also an app that offers an European dashboard. This will definitely add value to our online business! Very easy to use as well.

Flying Frenzy-winkel.be
Belgium
19 days using the app
June 26, 2021

Fast customer service, the promised delivery date options is wonderful. The entire app looks to be perfect for what I needed. I haven't configured the tracking widget button yet but even without it, the tracking page functionality is quite good on its own. Being able to help your customers track their shipments through SMS notifications, and 1-click from a link in your footer - awesomeness.

Rasa Sunglasses
United States
Over 1 year using the app
November 9, 2021

Super, you can style the tracking page, and it will make your brand look much more pro! Also, the support staff is amazing! Highly recommended!
And that's also on the Free plan!!!

Thrivilion
Israel
Over 1 year using the app
May 24, 2017

good service!! I will I will use and used !!

Jutteing
South Korea
Over 1 year using the app
August 20, 2021

I use AfterShip so my customers can easily track their packages. It was easy to integrate, and customer service is very fast and effective. Shubham was very knowledgeable and fast.

Beguiling Phenix Boutique
United States
Over 1 year using the app
February 5, 2017

man! that's amazing.
who did that.
Thanks Lord for that person.
searching such thing for years.

Congrats

Mrgeeinc
United States
Over 1 year using the app
August 23, 2023

Quick assistance from the customer service team who helped me resolve my issue..............................

Official Parissa® Store
Canada
Over 1 year using the app
November 13, 2016

Great app, just quietly works in the background keeping customers informed of their package status to their destination

Homebrew4less
United States
Over 1 year using the app
Edited March 18, 2021

Très bonne application, très complète. Permet d'avoir un tracking simple et efficace. Le service client est également très compétent

BabyHeart
Switzerland
Over 1 year using the app
February 14, 2017

This app is very helpful! I love using it and our customers do too.

Leggings Gg
United Kingdom
Over 1 year using the app