Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

May 30, 2023

Great app, the best app ever. Helped my shop out. My person extended my free trial for me, made me very happyt

Light Shop
United States
About 1 month using the app
April 3, 2017

Awesome app! Easy to use and customize, ultra powerful, good price... 5 stars.

Kikelox
United States
Almost 4 years using the app
February 21, 2017

This app is most definitely one of my favorite apps in the Shopify app store. I've used AfterShip plenty of times in the past to track my own packages and it has always been exceptional, but the way Aftership integrates with your Shopify store is really something else. It makes accessing and tracking shipments much, much easier (and I can see all of my customers' info should I ever need to send them an email, update information, and the like). Great app!

Y Label Apparel
United States
Almost 4 years using the app
November 2, 2021

Pretty slick and finally added Taiwan Post and Singapore Post. Now someone who isn't in the USA can use it. Thanks!

WRAPTIE
Taiwan
Almost 4 years using the app
September 20, 2023

Great service and quick

ForeverEmmy
United States
About 1 month using the app
July 16, 2023

Great app! Great support! Aseem helped me personally, and solved my problem in just a couple of minutes. Cannot thank enough.

The Pillow Boutique
Türkiye
About 1 month using the app
June 3, 2017

This is a must have for any e-commerce store. This has helped my store literally overnight.

Ross Reviews
United States
Almost 4 years using the app
October 13, 2021

One of the few giant apps that keeps improving and working seamlessly from day one. It's pretty clear that the team cares about their product & customers, the very reason why I'd recommend this to anyone.

ePetOnline
Australia
Almost 4 years using the app
September 13, 2023

I recently had the pleasure of interacting with Shreyasi from Aftership Tracking Support, and I must say, her professionalism and dedication to customer service are unparalleled. She promptly addressed all my concerns, providing clear and concise solutions. It's evident that she genuinely cares about the customer experience and goes above and beyond to ensure satisfaction. I highly recommend Shreyasi and the Aftership team for all your tracking needs. Kudos to such exceptional service!

BELLADRESS
Romania
About 1 month using the app
April 3, 2017

Aftership is such a sound product, and in my opinion a must-have for every ecommerce store. The best part is that it covers literally all the logistics players in the world, agnostic of region and scale. It makes tracking so simple, and notifications on every step of the order lifecycle keeps customers informed and on their toes.
Would have been great if their SMS pricing was a tad cheaper :) But still, Aftership is second to none.

Www Jokerandwitch Com
India
Almost 4 years using the app