Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 13, 2022

Best customer service ive had in a long time. ive been using shipify apps for a while and never seen 24 hr service and such fast response

RareRetros
United States
Over 1 year using the app
February 19, 2023

Support ultra-réactif, merci en particulier à Animesh pour sa patience et bonne humeur. Je recommande à 200% AfterShip.

Samsung-band
France
Over 1 year using the app
April 11, 2017

it is super helpful tool that facilitated my work and helped my clients track their shipment easily at their own convenient time without having me engaged in this. It boosts trust between me and my clients. Thumbs up!

Amal Hantash Fitness
Canada
Over 1 year using the app
October 2, 2016

trial was fun had simplified my job. looking forward to subscribe.

Just Trendy
Canada
Over 1 year using the app
February 4, 2014

Great app, I use it in three of my online stores. Things I'm missing: 1. Some basic (liquid) logic in the notification emails so they can be customized more. 2. Better integration with shopify admin interface: All tracking happens in AfterShip dashboard which is completely separated from shopify admin. 3. Aftership should autoarchive delivered orders (or should have an checkbox in settings to do so).

Jak fotit 360º
Czechia
12 months using the app
Edited June 29, 2019

Great app overall needs some improvements, but does the job for tracking customers packages on your site. Does everything you'd expect from a major shippers tracking apps. Very well done app we are happy with it on our store. inflatablefunwarehouse.com

Inflatable Fun Warehouse
United States
Over 1 year using the app
May 12, 2022

This app was very easy to install. When i couldnt figure out why my 'track your page' button wasnt working the online chat service was very helpful!

Remmee
Canada
Over 1 year using the app
February 10, 2023

Excellent Service, works well. They are very professional, especially when you need help from them. Love the Automation. Thanks

WarehouseAddiction
United States
Over 1 year using the app
March 23, 2017

Really helpful and a great tool

Zinehra
India
Over 1 year using the app
December 20, 2021

This is really handy app to have with you. We have been using this for a while now and it's ticking all the boxes for us. On the bonus side is the active customer service team, really helpful. We haven't explored the full potential of this app yet, but already it's fulfilling our requirements. Thank you!

Stone Doctor Australia
Australia
Over 1 year using the app