Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

February 4, 2014

Great app, I use it in three of my online stores. Things I'm missing: 1. Some basic (liquid) logic in the notification emails so they can be customized more. 2. Better integration with shopify admin interface: All tracking happens in AfterShip dashboard which is completely separated from shopify admin. 3. Aftership should autoarchive delivered orders (or should have an checkbox in settings to do so).

Jak fotit 360º
Czechia
12 months using the app
Edited June 29, 2019

Great app overall needs some improvements, but does the job for tracking customers packages on your site. Does everything you'd expect from a major shippers tracking apps. Very well done app we are happy with it on our store. inflatablefunwarehouse.com

Inflatable Fun Warehouse
United States
Over 1 year using the app
February 29, 2024

great app

Lifestacks
United States
Over 1 year using the app
May 12, 2022

This app was very easy to install. When i couldnt figure out why my 'track your page' button wasnt working the online chat service was very helpful!

Remmee
Canada
Over 1 year using the app
February 10, 2023

Excellent Service, works well. They are very professional, especially when you need help from them. Love the Automation. Thanks

WarehouseAddiction
United States
Over 1 year using the app
March 23, 2017

Really helpful and a great tool

Zinehra
India
Over 1 year using the app
December 20, 2021

This is really handy app to have with you. We have been using this for a while now and it's ticking all the boxes for us. On the bonus side is the active customer service team, really helpful. We haven't explored the full potential of this app yet, but already it's fulfilling our requirements. Thank you!

Stone Doctor Australia
Australia
Over 1 year using the app
March 31, 2021

This app is great! Also, the customer service is top notch. I definitley recommend you use AfterShip.

Mizu Life
United States
Over 1 year using the app
Edited September 12, 2023

Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!

Eagle National Supply
United States
Over 1 year using the app
April 18, 2014

amazing and simple to use. it save times and offers a great customer services

Skarpe
Saudi Arabia
19 days using the app