Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 18, 2021

I use AfterShip for its ease and simplicity to allow my customers to track their orders with multiple carriers. Lots of built in features to take advantage of.

AwwSocks
Canada
About 1 year using the app
October 20, 2014

AfterShip is a great app, and easy to use.

JB Accessorize
Canada
About 1 year using the app
January 14, 2014

So far so good. It was easy to set-up and the fact that it supports Japan Post and about every other carrier is a big help.

GTR Garage
United States
About 1 year using the app
November 7, 2022

Very customizable, good customer service, works w/ klayviyo. I highly recommend to other ecommerce store owners

LullaLeisure
United States
About 1 year using the app
July 12, 2021

I use this app to track my shipments. I love how they track every move. This app keeps me organized and up to date.

Her Xpressions
United States
About 1 year using the app
April 21, 2021

Fast response and was a great help! I had questions about notification on Aftership and it took no time for the support to get back to me.

Dwell Ink Prints
Canada
About 1 year using the app
October 20, 2023

Shreyasi is the best! I was struggling with verifying my email and updating my email setting for the tracking of my customers' orders, she helped me fix all 3 of my issues and the app has always worked wonderfully for me, I'm so grateful for the excellent customer service.

Deluxe Galore Co.
United States
About 1 year using the app
May 3, 2021

Great app. Great support. Nothing to add. A no brainer if you want to run a serious store. Totally recommend

GSD Prestige
United Kingdom
About 1 year using the app
September 23, 2021

Not bad. The free version is very friendly to newcommers. Newcomers need a long time to expand their business in order to upgrade the version of the app. ^-^

ninesbikes
China
About 1 year using the app
December 17, 2014

Fast quick and easy. Easy to install and easy to use. My customers have finally stopped calling me about tracking information.

nwrugs.com #loveofrugs
United States
About 1 year using the app