Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 31, 2021

This app is great! Also, the customer service is top notch. I definitley recommend you use AfterShip.

Mizu Life
United States
Over 1 year using the app
Edited September 12, 2023

Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!

Eagle National Supply
United States
Over 1 year using the app
April 18, 2014

amazing and simple to use. it save times and offers a great customer services

Skarpe
Saudi Arabia
19 days using the app
January 8, 2014

Super easy to use and integrate! Love that I can let customers be able to track their shipment easily.

surplustoners
United States
19 days using the app
June 1, 2023

Amazing support, we got into a call and they help me solve my issue. shreyasi was of great help- I recommend the app although is expensive

Wanda Supply
United States
Over 1 year using the app
November 10, 2023

AfterShip is a great app to connect to your store and help communicate with your customers. I started with them because they were one of the few that connected with our regional carrier in the Midwest - Spee Dee Delivery. Have since found many useful tools in the app including a tracking site that I added my menu for my customers to track their package easier. I would highly recommend checking it out!

Hewitt's Meats
United States
Over 1 year using the app
March 29, 2021

At first it was a bit complicated to use but with time I started realising how great the app is. I love the fact that it is free and if you contact the support, they are willing to remove their branding for free. Customer service is always eager to assist. Manish helped me swiftly. Was the first to ever assist my queries and he has great product knowledge.
So far 1 of the best tracking apps out there. Johnlouis from
mymonaveli.com

monaveli
Qatar
Over 1 year using the app
February 28, 2017

Loving this app so far. I havnt had one "Wheres my packet" email yet. I can see where all my products are at any time. Was very easy to install. A great investment for my business thats for sure.

www.campcute.com

Creativedna
Australia
Over 1 year using the app
November 7, 2021

I contacted support to get branding removed. Support provided all information to assist me with getting this done. It was fast and professional.

Mental Artefex
United States
Over 1 year using the app
August 8, 2018

Aftership has been fundamental in my business growth. With a new business like mines, sometimes it's very hard to find help or guidance. I would like to thank the Aftership team for the excellent support.

Unborderedstyles
United States
Over 1 year using the app