Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 24, 2021

I didn't fully try the app yet, I'm in the setting up phase, but I can already see the shipped items getting synchronised without me doing anything. That's great. I also needed some help figuring out something, and within 2 minutes from opening a live chat, I had Shubham from the support team helping me out, solving the problem in no time. I can already see it's going to be easy to grow my business with Aftership. Thank you very much, guys. Keep it up like that

Couch Handicrafts
Australia
Over 1 year using the app
April 29, 2021

Good Customer support and resolution to the problem, appreciate sonali, really good work and very helpful!

Buggarie
United States
Over 1 year using the app
March 22, 2017

This app help me very much every to manage my customer order tracking.

Triplewiser
Vietnam
Over 1 year using the app
January 27, 2014

Perfect ! SwissPost was integrated as courrier. I needed it. Very good. I recommend !

IPrint Online-100 | Imprimeur en ligne |
Switzerland
Over 1 year using the app
Edited November 1, 2021

Easy to setup. I added a profesional tracking page on my shop. The support team are reactive & Professional. They are always available to unblock you when needed.

Orazia™
France
Over 1 year using the app
July 2, 2014

AfterShip, even in free mode, is a great way to view shipping status of ALL orders simultaneously. Great help for any WebStore manager with too many shipments to check the status of each individual order. Highly recommended.

Extra Butter NY
United States
Over 1 year using the app
May 24, 2021

Great app. Great customer service. Love it. Works beautifully with my Shopify store. I love how it seamlessly integrates with with everything.

Blueberry Beauty Co.
United States
Over 1 year using the app
Edited May 30, 2017

We think this is a fantastic product, which could potentially save us a lot of time.

Its potential to keep customers up to date with every step of the delivery process is what initially attracted us to the app.

You can also insert a tracking tool in your page. See it in action:

https://www.earbuddies.co.uk

Ear Buddies
United Kingdom
Over 1 year using the app
July 29, 2021

So far so good. Very beneficial adding this page to the website as customer increases the trust in your brand. Great chat support as well. Quick resolution.

Brovoat
Australia
Over 1 year using the app
October 14, 2021

extremely helpful for making sure all of my packages are moving without having to check each one individually or scan them all myself. does exactly what i need it to do.

Seven Sorrows
United States
Over 1 year using the app