Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 2, 2022

Great customer service they respond VERY quick. Aftership is also very easy to set up and use for your website, They walk you step by step on how to set everything up and they also give a tutorial video as well. very much recommended!

Vurms
United States
Over 1 year using the app
September 1, 2015

exactly what i needed for my store. We make custom products so as soon as it ships its nice to inform the customer of where the item is

Mdi Carbon Fiber
United States
Over 1 year using the app
October 20, 2021

Awesome!!!!!!!!!!!!!! Love these reps!!!! Very helpful and they're extremely fast! They're the main reason why I still have the app!

Modern Baby Las Vegas LLC
United States
Over 1 year using the app
May 19, 2022

such wonderful service! Thank you so much for making this app is really really worth the big big bucks!

Total Babe
United States
Over 1 year using the app
January 7, 2017

We love it, it is a must have, great tool, easy to install and customize. Saves time and efforts to follow up with customers.

Gadgetworld Ae
United Arab Emirates
Over 1 year using the app
March 29, 2022

Customer service is excellent! very prompt response and solved my problem so quickly. I recommend this app for tracking order.

JesseBlack Styles
United States
Over 1 year using the app
April 18, 2023

Thank you for the great support! AfterShip is a great app to keep track of your shipping speed. I am excited.

Skinnify Deutschland
United Kingdom
Over 1 year using the app
March 5, 2021

Super Support! Die App macht, was sie soll. Wie genau sich der Mehrwert für die Kunden im Alltag äußert, wird sich zeigen. Bis jetzt bin ich zufrieden.

Happy Coffee
Germany
Over 1 year using the app
September 23, 2021

This is a great app for providing customers access to info on the status of their shipment. Great support from their team too when needed (which is rarely).

Pour Les Femmes
United States
Over 1 year using the app
November 28, 2013

Amazing design and super easy to use. I would definitely recommend it to everyone who cares about customer satisfaction.

fuhgawz
Ireland
Over 1 year using the app