Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

July 7, 2024

I specifically want to thank to Ritika from support for all the help

ETHNIK LIVING
United States
9 days using the app
July 30, 2022

You are guided by true professionnals , I recommand this app for Ecommerce beginners. App very easy to use

DailyTech Shop
Belgium
Over 1 year using the app
Edited May 17, 2023

Debashish, Aseem, and Anmol were very thorough and kind, patient in explaining about the app and clarifying my questions. I recommend the app to all who need this great service.

SwagglyLife Home & Fashion
United States
Over 1 year using the app
May 24, 2014

App works very quickly. The website looks very professionally and attractive.
And at least someone is covering Belgium and The Netherlands... It's not because we have a small country and speak a strange language that everybody should ignore us... :D
But keep up the good work guys! Maybe you can integrate Kiala too? They are quite representative in Europe...

Mr. Henri
Belgium
17 days using the app
April 27, 2021

My customers are pleased with the ease of use in tracking their packages. I really like the ability to customize the tracking page for promos and Instagram. Support is there when you need help. I give this app two thumbs up.

Blacc Luna
United States
Over 1 year using the app
Edited July 15, 2020

Had to leave a review to get on the free plan, cause I'm very happy about the app. But after leaving a review I get an error and I can't get a free plan... super weird....

Baby Voordeel
Netherlands
Over 1 year using the app
AfterShip replied July 27, 2020

Thanks for your review, please reply to the email and we can connect about the issue that you are facing.

March 23, 2021

Overall good experience so far. This app was easy to set up. Will need to use and ensure it meets our order tracking needs.

Loving Grandparent
Singapore
Over 1 year using the app
June 2, 2021

Helps my store out and my customers. No more wondering when items ship or when they will be delivered.

MUDA Cards
United States
Over 1 year using the app
AfterShip replied June 2, 2021

Thank you for your valuable feedback.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24x7, you can always contact us via live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

June 2, 2021

I really like the app but I appreciate the customer service so very much! The Rep was very helpful and friendly. Thanks!

Legends Attire
United States
Over 1 year using the app
September 15, 2017

Works well, integration into my store could be more automated.

Asreon
Australia
Over 1 year using the app