Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 12, 2021

Very Helpful support! Super fast and reliable. They removed the aftership branding for me which gave my tracking page the authentic look I was after. Highly recommend!

Pamper Pets Co
New Zealand
Over 1 year using the app
August 20, 2021

good!its free under 50 orders per monthe, i will refer this to my friend around,, this is very economic for most of beginers

Yuwell
China
Over 1 year using the app
March 1, 2017

Love AfterShip and so do my customers! Highly recommended if you ship anything for your store! One of my favorite things about AfterShip is it's ability to track for international and domestic shipping companies with ease, plus all the freight tracking.

Design Lad Living
United States
Over 1 year using the app
June 2, 2021

Im using this app to help my customers track their shipping. The customer support is unbelievably great. they respond instantly and walk you through everything you could possibly ask for. They even offered video chat for more coherant communication!!!

Heavenly Husky
Australia
Over 1 year using the app
Edited May 26, 2021

i think this order will help a lot just installed in now and I hope i will let my business grow. !!! the lady who helped me was so polity and helpfull thanks

Cheap and All
South Africa
Over 1 year using the app
May 20, 2021

Très bon service client et réactif. J'ai réglé mon problème en 5 min et l'application est très explicite.

Relaxab™
France
Over 1 year using the app
June 9, 2017

Love the app it helps allot to reduce my customer service where products have reached.

J G Varieties
Trinidad & Tobago
Over 1 year using the app
October 21, 2021

I just started using this app and so far it has been a great addition as the customer is able to track their order and to buy something else.

Kazoodles
United States
Over 1 year using the app
June 5, 2017

Aftership is fantastic, easy to set up and use on the site.

Vow Strength
United Kingdom
Over 1 year using the app
July 31, 2017

The best! Really easy to set up, and the pay structure is really fair. My shop, Babe Basics, is a dropship store, and it would be such a nightmare to go through tons of orders to find tracking information and then go through china post to find out where my customer's order is. Now, I can type in an order number and see exactly what's going on. Plus each time the tracking status changes, my customer can be automatically updated.

Dropship Mn
United States
Over 1 year using the app