Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

July 15, 2017

AfterShip is such a tremendous help. I extremely recommend it only to anyone who ships very frequently and doesn't want the extra work of updating customers as orders go in transit.

Closet Motif
United States
Over 1 year using the app
Edited December 11, 2019

Update: Finally they handed over the technical department, hoping to solve my problem. I just don't want our request to be answered perfunctorily. If there are no mistakes, I think this APP should be the best tracking

Musesonly
China
Over 1 year using the app
June 21, 2022

Great app for my customers. Saves me so much time in providing shipping answers about tracking and location.

Retro Caravan Stuff
France
Over 1 year using the app
October 8, 2023

Very friendly and fast response!

Lanetica
Switzerland
Over 1 year using the app
March 15, 2022

Super Support. Sehr schnelle Rückmeldung und sehr kompetente Unterstützung. Vielen Dank für die Hilfe

Freezedeals
Austria
Over 1 year using the app
February 25, 2023

OMG! Pratibha was so Awesome! She was able to answer all of my concerns and direct me to support to get my issues resolved. They literally walked me through step by step. Very professional and patient. Excellent customer service. I appreciate all of their help with helping me streamline business. I will definitely continue to use AfterShip for all of my tracking and returns needs. Thank You Team! Bravo!!!

Life Rich Essentials
United States
Over 1 year using the app
Edited June 29, 2024

Good app, everything works and customer support helps. Easy to customize your tracking page. Recommend. Saransh was very fast for answering the questions!

KOUSELY
Estonia
Over 1 year using the app
September 12, 2021

Great application! Frees from persistent delivery responses. easy to instal and use. Fully integrates with orders and no additional actions are needed

La Fraise Fashion
France
Over 1 year using the app
September 16, 2021

I use this app to help my customers track their shipments. Communication with customer support is very quick and smooth.

OnePoint Market
United States
Over 1 year using the app
June 23, 2017

While we are just completing a 'soft launch' of our online store, we cannot wait to work with all of the features of Aftership! We did a LOT of 'test driving' of app that would handle ALL of our shipping and Returns needs and found AfterShip to be the best overall option by-far!! I would recommend this app to anyone selling goods online!

Attitude Athleisure Wear
United States
Over 1 year using the app