Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 13, 2020

Good app, i like to use it in my shop
its so easy, useful
esta buen ame gusta la app para la web
es facil de usar

Limoncheo® 2x1 en Gafas de Sol | Envío Gratis‎ solo este Mes
Spain
About 1 year using the app
March 30, 2021

wow haven't used app yet, but customer service is pretty fast & made a good impression, ill be sure to come back if i have any update of the service itself.

cinnamonbays
Israel
About 1 year using the app
AfterShip replied March 30, 2021

Hello,

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
AfterShip Team

April 14, 2017

Easy to install and gets the job done well. Would be good if customers able to use order number or name for tracking to improve user experience.

Bow And Stern 2
Australia
About 1 year using the app
November 26, 2015

Great app, good looking and easy to use. Installed on Shopify and connected to autoimport tracking numbers shows to do what it promises.
It allows to add to the store an element which makes it more practical and professional, with benefits both the customer and the seller that does not waste more time on the phone...
I read that it would be appreciated for the translation in additional languages ​​, I think it would be useful to provide a template to fill out , I would do it today for the Italian.

Tenutacastello
Italy
About 1 year using the app
March 14, 2017

Very clear information. The only issue is it sometimes marks the order as delivered if it is being returned to sender or has not been delivered to the address and it does not show all the information.

Crown And Flint
United States
About 1 year using the app
June 23, 2014

So far good, the process of integrating it in the checkout is a bit unclear but over all its a good app.

Q by QS
United States
About 1 year using the app
April 12, 2020

just installed but it makes a great impression. simple to install, easy to use and a good visual dashboard

THE CLINICAL BEAUTY
Sweden
About 1 year using the app
February 24, 2020

I use this app, because one of my friends was tel me that is very easy. I would like to be a expert of this application, to reconcile other people to use

cmshopplace
Switzerland
About 1 year using the app
AfterShip replied March 1, 2020

Good to know, do let us know if we can be of assistance.

Edited June 4, 2019

Good app, easy to use. Customer friendly, not a problem with it. Looking forward to upgrade. St

lostdiamond
New Zealand
About 1 year using the app
October 13, 2017

Pretty good app overall. Its great if you are working with many international shipping carriers. It won't read previous orders, so you'll have to add any in manually still in processing after setting up the app. I chose to just not implement it until all my orders were delivered, and it was picking up the new ones. Just made it easier on me than manually inputting the like... 2 orders that were still in transit. Thanks!

Sub Hub Global
United States
About 1 year using the app