Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 1, 2024

Ankit Pathak is the best! Thanks for your help

Atelier Yum
Japan
5 days using the app
April 30, 2024

The Automatic tracking updates feature of AfterShip Tracking app is a great tool in keeping customers informed about their order status. Plus, the customer service team is fantastic.

Velite Armor
United States
3 months using the app
May 16, 2024

Spoke to Saransh, he was very helpful with my request. He resolved my issue within minutes. Very good and quick service from him.

FusionClark
United Kingdom
2 months using the app
August 21, 2024

topp service!

Bevivo
Norway
3 days using the app
August 1, 2024

Fast responses! Great customer service.

Pretty Simple
United States
About 4 hours using the app
Edited November 16, 2024

It worked really well and managed to help me out. Very great experience and effective in helping me solve my problem! Very professional and patient!

Pawprintdecor
United States
Almost 2 years using the app
June 26, 2024

Perfect.

Bijoux Astronomie
France
6 months using the app
April 18, 2024

Easy to use
Nice feature
Improve efficiency & save time
Hands down, the customer service offered by AfterShip Tracking is second to none. The team is knowledgeable, helpful, and genuinely cares about ensuring your experience is positive. Any issues I've had have been resolved quickly and without hassle. It's truly refreshing to work with a company that values their customers like this.

Jimi Brothers
United Kingdom
About 1 month using the app
Edited March 6, 2024

As a new user, I would like to mention to fast response and great assistance. I had a great call with Gravita and she helped me in all ways to solve my problems and questions.

I come back to say that after my first review, I continue to be satisfied with the support that is provided. Gravita helped me again many times to solve technical and logical problems. Continue this good work, it means a lot.

Chrysaw
Greece
7 months using the app
Edited June 22, 2024

The support person garvita was very helpful.

Satora
Singapore
4 months using the app