Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

December 9, 2015

Very Useful App!
Thank you, AfterShip for this dandy App!
http://daisydressforless.com/

Daisy Dress For Less
United States
Over 6 years using the app
September 15, 2014

Love it! Easy to use, great UI and very useful for our customers. Definitely recommend!

Hyperbiotics
United States
Over 6 years using the app
February 7, 2014

Full service and control at your fingertips. I'm in love with this app, and it is one of the few apps really supporting us European business too.

Gives the clients and the shipper full overview, control and notifications on the shipments.

Hook up !

Soeder*
Switzerland
Over 6 years using the app
June 28, 2024

Rikita helped me and had plenty of patience:)

Swan Brand
United Kingdom
About 2 years using the app
July 31, 2014

Had some initial questions before installation, the support team responded quickly and the app was easy to install. One tip make yourself an account on your store so you can check the order history page and that the install worked correctly. Looking forward to feedback from our customers

Barks & Bunnies - We Love.Them.Happy
United Kingdom
About 6 years using the app
October 21, 2014

We are absolutely thrilled with it. We have put tracking pages for our clients and are confident it will be very useful along with all the other features. A lot of fine tools, each very easy to use. We are guided step by step and everything goes smoothly. We were running in less than 10 minutes. Many thanks guys for this. I definitely recommend it! Great app!

Lectern Store by Urbann
Canada
About 6 years using the app
October 30, 2014

Nice app! Works really fine and keeps its promises. Clear and simple to use. Very powerful, lots of features and fulfill a need we had to keep our customers informed of all the delivery processes. Would recommend it all the way.

Lutrin shop - par Urbann
Canada
About 6 years using the app
February 4, 2014

Simple to install and easy to use. Also displays very detailed tracking information from the carrier.

Valve Warehouse
United States
About 6 years using the app
July 22, 2024

I recently started using AfterShip Order Tracking for my business, and I must say, the experience has been wonderful. The platform is incredibly user-friendly and has significantly improved the way I manage my shipments. The real-time tracking feature is a game-changer, providing both me and my customers with up-to-date information on the status of orders.

Spiritual Beauty Treasures
United States
About 1 month using the app
December 16, 2013

So far so good. Beats typing each tracking number manually to our customers.

Charming Villain
United States
About 6 years using the app