Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

May 17, 2024

super appp, super support, we have tried outvio and shippy pro and others and this is so far the best, and super support from nitin!

Velodrom CC
Spain
Over 1 year using the app
April 5, 2024

I needed some help setting up everything, and it appears they have support that helped me by talking and explaining all the steps during the meeting. We spoke with Saransh, and he was very helpful.

D&ROutdoorOasis
United Kingdom
12 months using the app
March 31, 2024

Nitin was the most impressive support person I have come across on my ecommerce journey. I initially thought I might have to speak with the CEO, however, I believe that Nitin knows as much as he does. Thank you very much!!

Convo Props
United States
Over 1 year using the app
September 15, 2024

It is very useful app

Pet Buddy Boutique
United States
About 1 hour using the app
July 10, 2024

Very helpful and there to assist regardless as to your level of understanding.

My Store
United States
4 months using the app
June 1, 2024

Totally Recommend the app. High value service and excellent customer service by this platform. True value to money :)

Woof n Whiskers
United Kingdom
3 months using the app
February 25, 2024

Great app, free option until you reach certain amount of sales, Priti helped with everything I needed.

AGES OF ART
United Kingdom
3 months using the app
February 16, 2024

Really Appreciates the support of the tools and for sure, it is the greatest tracking tool on the shopify app store.
I use it on all my shop and can't do anything without. I particularly apreciate the notifications functions and the automatic binding with carriers

ALSANCIA
France
10 months using the app
March 4, 2024

Nitin was very helpful and patient - especially as I did not have a video or mic. He was able to take me through next steps and made me feel like its easy to get this kind of service on this APP

Focus Fixings
United Kingdom
8 months using the app
February 23, 2024

I have been using multiple apps, but the AfterShip Tracking app stands out in terms of customer service. Their team is very attentive to feedback, always available to answer users' questions, and frequently communicate product updates or changes.

Sartorial Secrets
United States
About 2 months using the app