Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 12, 2014

Love the design and how easy it is to use so far. Can't wait to ship out my packages now!

2NY Design
United States
Over 1 year using the app
June 12, 2023

It's very helpful to our store. Highly recommend it! Aseem is very patient with us, nice support!

Gingiberi
United States
Over 1 year using the app
April 18, 2022

Great app! Saves so much time with clients! The service pretty good, super happy to know that customers would be informed about their order status in real time ! thank you !

MADR
United States
Over 1 year using the app
December 12, 2021

Great support, resolved all of my issues fast. The branding logo was removed very fast, as well as my e-mail change and verification questions. Thank you!

Higher Self
Bulgaria
Over 1 year using the app
February 22, 2022

You guys are the best. Thanks for having great customer service. I love that I can always get my questions answered when I'm looking for something or can't find something.

Delta 8 Shop
United States
Over 1 year using the app
Edited October 24, 2021

I just used the application so I have not yet explored the application to have a clear opinion, however it has very interesting features, a very responsive and efficient after-sales service. Possibility to customize the order tracking page, to suggest products to increase your average basket, and many other features... I like it

HOKKAY
France
Over 1 year using the app
July 10, 2017

Whoop. Whoop. loving it. cool bananas! Thank you:)

Little Miss Curvy
United Kingdom
Over 1 year using the app
Edited April 28, 2022

Rahul from AfterShip was very responsive, quick and friendly when I approached the Tech team with an issue I was having. Issue has now been resolved. Thank you!

e-Convenience
Australia
Over 1 year using the app
May 7, 2015

AWESOME app, especially for a gift-giving ecommerce site like ours where the buyer wants to track their gift to the recipient.

SHIP/A/BAG/OF/DICKS
United States
Over 1 year using the app
July 8, 2017

AfterShip is Great! 5/5 for automating the tacking process!!!!

Chakra City Co
United States
Over 1 year using the app