Reviews (4,790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.
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Great ! very easy to setup and use
Amazing service, so useful for tracking products easily and efficiently .
I use this app to track customers' orders and to make it easy for my customers too. it was easy to set up and I will use the other app associated with it also, to help in other areas of my store. Animesh in customer services was great too!
the guy ANKIT made everything clear and helped me out to choose a plan!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It helps us track customers order without a hassle. It is easy to use and the support team is very helpful.
Great app, free plan is customizable, customer support is very reactive!
I highly recommend this app.
Excellent app! Exactly what we needed.
AVOID - This doesn't work with AliExpress and support is useless. Standard AliExpress shipping was synced correctly but AfterShip still wouldn't show any details. Contacted support on 'live' chat and they asked a random question every 30mins until they gave up and blamed the courier. Terrible, terrible experience. Don't waste your time.
Hey,
I apologize on behalf of everyone at AfterShip.
Please know that your situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers.
We can’t fix the past but you have my personal commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.
I use this app to track orders for my online store. The online support is very helpful especially if you are a beginner. It integrated easily with my store and it's not hard to use. If you get stuck I had support straight away.
I honestly don't know how anyone can run any online business without it! it's a tool that is growing and I'm almost sure will be a common brand name everyone in the world will know like UPS and FedEx