Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 25, 2023

Debashish Banerjee was really helpful and solve my problems quickly .................................

Kansawala
India
Over 1 year using the app
July 7, 2021

Awesome app with pro-active support. Never had any problem getting things set up and questions answered.

We Love Doggos
United States
Over 1 year using the app
March 20, 2017

This is the best tracking app I ever used. My store feel easier with it.

Khanhtoandigital
United States
Over 1 year using the app
December 7, 2021

Top app! Clear instruction, good customer service and a lot of useful features to support any track-and-trace need f your orders. Would recommend!

The Quality Store
Netherlands
Over 1 year using the app
June 19, 2023

Awesome support today from AfterShip representative. Very helpful and patient with me as I'm a new user, explained all settings and navigation. Excellent customer support!

The Spa Supply Store by Jacuzzi® Hot Tubs of the Triangle
United States
Over 1 year using the app
September 24, 2023

Aditya was amazing in helping me today. I love After ship, its helped greatly with my business. Highly recommend.

Lola’s Hidden Gem
United States
About 1 year using the app
November 12, 2016

Definitely a useful app. Much needed for our store.

Toyabella
United States
About 1 year using the app
July 8, 2021

Excellent tracking app shipping for my Shopify store, not sure how I could have done without it. The customer email notifications are fantastic.

Shop Toddy
Australia
About 1 year using the app
May 10, 2017

Awesome support team! I am new to the app but so far it's been great with an easy install for a novice like me! Definitely would recommend!

Shades Of Simplicity
United States
About 1 year using the app
March 22, 2017

I can not thank the support team at Aftership enough for working through all the questions and the special request that I have had for both the tracking app and the new returns app. Both apps work great and provide a very clean user interface for my customers to track their orders and process returns. Keep up the great work Aftership.

Sawdust Embers
United States
About 1 year using the app